Ready-made products may be returned or exchanged within 14 days of delivery, provided they are unused and remain in their original condition, with all original packaging, labels, tags, and accessories intact.

Original delivery charges are non-refundable. Return or exchange requests may also be subject to a collection/delivery fee to cover the additional pickup and delivery service.

For custom-made products, medical items, and jewelry, returns and exchanges are subject to the applicable consumer protection laws and regulations of the State of Kuwait.

For full details of our Return & Exchange Policy, please visit our website.

Orders within Kuwait will be delivered within 24 hours after the order is placed. International orders will be delivered within 5 business days.